Frequently Asked Questions

PAYMENT PROCESSING

All invoice are sent via Paypal. Payment is acceptable via check or credit/debit through the Paypal invoice. 50% of the deposit is due at the beginning of the project, and 50% is due upon completion and before final files are delivered. Additional payment plans are offered upon request. 

HOW MUCH DO your services COST?

Pricing can be seen on each service page. A la carte option can absolutely be discussed upon request.

timeline?

Brand development takes approximately 4-5 weeks. All time estimates are dependent upon each individual project, number/complexity of revisions, client response timeliness, and my current booking schedule. A detailed schedule with estimated milestones will be given to each client upon project start. The timeline is crucial to your design and each step in the process is important. Rush timelines may be discussed upon request!

Do you offer website design?

I offer a very limited number of website design each year, so please email me personally to check on availability at emily@emilywellsdesign.com Also, Squarespace is our only website building platform. I use Squarespace for my own website, and I highly recommend it because of its features, analytics, and ease of use. For additional Squarespace information, questions on switching your site to Squarespace, or use of other platforms, please contact me!

DOMAIN NAMES, HOSTING, AND EMAIL SETUP

Domain names, hosting services & email setup: Your domain name as well as hosting and email services must be purchased by you, the client.  I am not responsible for server downtime, software issues or any other compatibility issue that may arise after the launch of the site.  We recommend that you use Squarespace.com or GoDaddy.com for your domain purchase and Squarespace will be automatically used to host your website.

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Website Maintenance:

My contracts do not include future website updates or  compatibility issues for your site.  After the launch of the site, all additional work will be quoted and billed at our hourly rate. 

DO YOU OFFER A LA CARTE OPTIONS FOR BRAND AND WEBSITE DESIGN?

I am passionate about the benefits of the full branding process and how it contributes to the success of your business, so my mian focus is the branding package. With that said, please contact me if you have a specific project in mind and you think we'd be a great fit! 

ACCEPTANCE OF TERMS

All above information will be sent in the form of a Project Agreement along with your first invoice. Signature is required for acceptance of these terms.

COPYRIGHT TERMS

All of my design and text are original to Emily Wells Design and protected under copyright law. Please do not use my images or designs without contacting me. 

CAN WE COLLABORATE ON A PROJECT OR CAN I FEATURE YOU ON MY BLOG OR WEBSITE? 

Absolutely! I would love to speak with you regarding a feature or collab. Contact me @emily@emilywellsdesign.com

Are you available for speaking engagements?

Yes! I love educating women in small businesses on branding.

Are you available for travel? 

Yes! Whether it be for art direction, speaking, or other event, contact me for further details!
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