CONTACT

SO GLAD YOU ARE REACHING OUT!

During the week, you will find us with coffee in hand, headphones on (probably listening to french music), and diligently working away for our current clients. For initial inquiries, please allow up to 48 hours to get back to you! If you’d like to reach out directly, email emily@emilywellsdesign.com!

Please Note: We are currently booked through 2022, and are now booking 2023!

SOMETHING else?

Got a question? Looking for a quick answer? Check out the FAQ section below.

FREQUENTLY ASKED QUESTIONS

WHAT IS YOUR DESIGN STYLE?

We pride ourselves in having a clean design style that translates through a range of industries and aesthetics, while staying true to our standards of design. We listen carefully to your vision and gather thorough information so that we can effectively conceptualize your ideas into a successful brand identity. Typography is really important to us, and we love how a font alone can tell an entire story, so we invest time researching and studying the right fonts for your brand. We work with each individual letterform and explore how they might puzzle-piece together. We explore elements completely unique to your brand, and every design detail we create has intention and meaning- nothing is “just because.

We focus on hierarchy and always consider the viewers experience, making sure that what is most important will be seen first. We love focusing on the small that make a big impact.

WHAT IS THE TIMELINE FOR CUSTOM DESIGN?

The branding process takes about 8 weeks. The first 2 weeks are devoted to learning all about your business, and then us putting together a mood board and logo inspiration for you. This is the visual map for how we will design and how you will begin curating your branding! The next few weeks are devoted to creating your branding. We explore many options, and then present to you the best of the best. We then make any tweaks needed to get it just perfect, and we create your official brand components- all of the pieces you will use for the next 5-10 years! After your brand has been creating, we launch into creating your collateral pieces… where the cohesiveness really comes into play! We use your brand elements to create packaging, social media graphics, social media graphics- all the design pieces you need for your business done for you and ready to use.

WHAT IS THE CUSTOM BRANDING PROCESS LIKE?

We want the process to be easy and enjoyable for you, so while our process is detailed, our goal is to make it simple. We start by listening to your story, and the vision you have for your business and branding. We ask in-depth questions about your goals, who you serve, and what you’re wanting to accomplish with your branding. The more information we get from you, the better. Then it’s our turn! We take what we’ve learned from you and bring it to life. There’s no need to set aside weeks and weeks for this process. You get to focus on running your business while we are working for you on your branding.

HOW DO WE COMMUNICATE THROUGH THE PROCESS?

We communicate through phone and email, whichever you prefer. When I send design pieces for your review, I always include pre-recorded videos where I present designs to you as if we were sitting together in person.

HOW DOES THE PAYMENT PROCESS WORK?

We work on a first come, first serve basis, and we limit the number of clients we take at a time to ensure that each client gets our full dedication. To get on the calendar, a reservation deposit is due upon booking. We then offer 2 month and 4 month payment options with the first payment due on or before our start date.

ACCEPTANCE OF TERMS

All above information will be sent in the form of a Project Agreement along with your first invoice. Signature is required for acceptance of these terms.

DO YOU OFFER COACHING/CONSULTING?

Yes we do! We offer consulting for business owners looking for brand strategy and clarity. We also offer consulting for designers looking for design-focused mentorship.

What are the Brand Reserves?

Each suite has been thoughtfully designed with unique elements, font stories, and customizable assets ready to be reserved by you: its perfect fit. We customize your chosen suite with your brand name and custom color palette and deliver to you within 2 weeks. The Reserves were made as an alternative to the custom design process, giving those with a smaller budget or shorter timeline an opportunity to access elevated and cohesive branding for their growing business.

DO YOU DESIGN PACKAGING, SOCIAL MEDIA GRAPHICS, OR OTHER A LA CARTE PIECES?

YES! Collateral brand pieces are really important to us. It’s where your brand really comes to life! We use a design credit system for design pieces like this, and your credits can be used within 1 year of the contract. Our brand packages include credits, but they can also be purchased separately from the package as well. The credits include things like social media templates, pdf design, package design, business card design, media kits and more. If your design piece isn’t listed in our credit system, we will provide a custom quote for you!

HOW MUCH SHOULD I PLAN ON INVESTING IN BRANDING?

Your investment in branding will carry you through a minimum of 5 years. With beautiful, cohesive branding that you feel confident and proud of, you are able to grow your business and increase your revenue with ease. Depending on what phase my clients are at in their business, the average investment is $5,000, with ranges from $1500-$10,000.

COPYRIGHT TERMS

All of my design and text are original to Emily Wells Design and protected under copyright law. Please do not use my images or designs without contacting me.